Rules for booking the venue in Hotel Karklu Manor

It is with the utmost responsibility that we offer you the rental of an event or celebration venue with or without additional services. The rental prices of the celebration venues we offer are publicly available. Prices are without VAT. In order to reserve the venue of your choice, on the date and time of your interest, we expect a 30% advance payment. After receiving the advance payment, we close the chosen venue at the time you need, reserving it for you. So this place is no longer available to anyone else. The advance paid is non-refundable. If you want to cancel the reservation under any circumstances, we keep the full amount of the advance payment and it will not be refunded. At least 30 days before the day of the event, we will send you an invoice for the payment of the remaining amount. If this invoice is not paid within the specified time, we have every right to cancel your reservation and transfer it to someone else. You can cancel your reservation by sending a free-form application to the e-mail address: [email protected] and receive a refund (except for the advance payment) if there are more than 30 calendar days left until the reservation date. You can move the reservation to another date if there are no less than 15 days left until the reservation date (if the new desired date is available). In this case, it will not be possible to receive a refund for canceling the reservation at any time. We publish these rules to avoid misunderstandings about cancellations. If you have made a reservation, we are sure that you have read our terms and conditions and we do not accept any claims,  we are not responsible for the fact that you were not informed of these terms. We wish to you and for us too, that no circumstances prevent us from fulfilling the promises we made to each other.